If you no longer have a copy of your operating instructions to hand, don’t worry! You can simply download them again from our website in PDF format.
We have operating instructions available for various electronic locks, mechanical number combination locks and the fingerprint locking system, in addition to technical information on door adjustments and even maintenance instructions.
If you have any further questions surrounding your safe lock, just give us a call. We’ll be happy to be of service!
What’s more, our support team will be right by your side at any time with the advice and assistance you need in the event of any technical questions or issues relating to your safe or gun safe. Our service technicians are well acquainted not only with HARTMANN TRESORE safes, but also with the majority of safes from other manufacturers.
If you ever lose your key or forget your code, our specialists will be ready and waiting to ensure you can still access your valuables and important documents in no time.
HARTMANN TRESORE offers you a reliable, Germany-wide safe service in the form of a comprehensive service network and a range of subsidiaries with exclusive safe exhibits. This is where you will find our extensive selection of private and commercial safes. We will be delighted to deliver our safes and gun safes throughout Germany and Europe.
What’s more, if you’d prefer a more personal service, our specialists will also be delighted to discuss your specific requirements over the phone. On request, we can even arrange a visit to your site for a one-to-one safe consultation service.
Whether you’re still deciding on a safe or have been enjoying your purchase for years, you can rely on us to answer your questions at every step of the way. We’re ready and waiting to hear from you!
The official accreditation body VdS Schadenverhütung GmbH based in Cologne tests and certifies our secure storage units according to the latest Euro standards.
The ECB (European Certification Body) is a neutral and independent certification body of the European Security Systems Association e.V. (ESSA) with its registered office in Frankfurt am Main.
The network "Zuhause sicher" (safe at home) is a non-profit association based in Münster, which was founded by the police with the aim of working to improve crime prevention. The association is supported by authorities, companies and insurance companies, among others.
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