The No.1 in Germany: Security for 150 years. 

Our safe-related


Our services
before buying a safe

Order your chosen
catalogue today

If you are interested in a detailed insight into our world of products and industry solutions, look no further than our HARTMANN TRESORE general catalogue, hotel catalogue, gun safe catalogue, and narcotics safe catalogue, not to mention our catalogue for the automotive sector. Simply have your copy sent out to you by post or download it as a convenient PDF file.

Personal safe consultations
at your site

Our services and expertise start long before you even make your purchase and – of course – continue once you’ve taken your chosen product home. Our number-one priority is providing you with personalised advice on any safe-related questions you may have. If you like, our specialists will also be delighted to visit your home or place of business to discuss your on-site safe requirements, any structural conditions and all other aspects that may come into play. Buying a safe is more than just a matter of trust, it’s also a long-term investment You are therefore well within your rights to request a thorough consultation on the various available options. In fact, it’s worth insisting on.

Do you have any further questions about our on-site safe consultations? We’ll be happy to be of service!

Our additional
safe services

Here’s where you will find more information on the subjects of:

  • Safe leasing
  • Safe finance
  • Safes for hire
  • Safe disposal

Our services
after the safe purchase

Take a look at our
safe operating instructions

If you no longer have a copy of your operating instructions to hand, don’t worry! You can simply download them again from our website in PDF format. 

We have operating instructions available for various electronic locks, mechanical number combination locks and the fingerprint locking system, in addition to technical information on door adjustments and even maintenance instructions. 

If you have any further questions surrounding your safe lock, just give us a call. We’ll be happy to be of service!

Emergency? Urgent issue?
Look no further than our emergency safe service!

What’s more, our support team will be right by your side at any time with the advice and assistance you need in the event of any technical questions or issues relating to your safe or gun safe. Our service technicians are well acquainted not only with HARTMANN TRESORE safes, but also with the majority of safes from other manufacturers. 

If you ever lose your key or forget your code, our specialists will be ready and waiting to ensure you can still access your valuables and important documents in no time.

safe service

HARTMANN TRESORE offers you a reliable, Germany-wide safe service in the form of a comprehensive service network and a range of subsidiaries with exclusive safe exhibits. This is where you will find our extensive selection of private and commercial safes. We will be delighted to deliver our safes and gun safes throughout Germany and Europe. 

What’s more, if you’d prefer a more personal service, our specialists will also be delighted to discuss your specific requirements over the phone. On request, we can even arrange a visit to your site for a one-to-one safe consultation service.

Whether you’re still deciding on a safe or have been enjoying your purchase for years, you can rely on us to answer your questions at every step of the way. We’re ready and waiting to hear from you!

Delivery and transport
of our safes

Once you have decided on one of our safes, the next essential aspects to consider are the delivery, installation and fixing it into place. At HARTMANN TRESORE, we guarantee a discreet delivery service using neutral, non-branded vehicles. On request, our professional delivery team can also take care of setting up your safe, including professionally anchoring it in place within your home or company building.